This policy is applicable to domestic (USA) orders. This policy is designed to ensure that you are clearly aware of our shipping policies and procedures. By ordering from this store you accept the policies contained herein.
SHIPPING CHARGE
We offer free shipping for all orders. Whether you purchase 2, 3, or even 5 products, the shipping cost remains the same at just $0. It’s our way of making shopping with us more convenient and cost-effective for you.
ORDER CUT OFF TIME AND TIME ZONE
Order cut off time will be 10:00 PM (GMT-06:00) Central Standard Time (Chicago).
ORDER HANLING TIME
Order Handling Time: 1 to 2 Business Days (Monday to Friday)
ORDER TRANSIT TIME
Order Transit Time: 5 to 7 Business Days (Monday to Friday)
DELIVERY TERMS
We use the USPS to deliver the product.
CHANGE OF ADDRESS
We cannot change the delivery address once it is in transit. If you need to change the place to deliver your order, don’t hesitate to get in touch with us within 24 hours of placing your order at support@prelovedbook.com.
CANCELLATIONS
If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, please refer to our refund policy.
PARCELS DAMAGED IN TRANSIT
If you find a parcel is damaged in transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with the next steps.
CONTACT
Email: support@prelovedbook.com
Phone: +1 9703295934
Address: 2003 Broadway, Boulder, CO 80302, USA.